---
title: Renew your license
description: When yearly licenses expire, how renewal works, and what happens if you do not renew.
url: "https://docs.prefixwp.com/docs/account/renewals-and-cancelling/renew-your-license/"
updated: "2026-11-10"
category: Renewals and cancelling
---

# Renew your license

This page is about **yearly** licenses. Lifetime licenses do not expire and never need a renewal.

## When your license expires

A yearly license expires **one year after the purchase date**. You can see the date in [My Account](https://prefixwp.com/my-account/).

## How renewal works

- **Automatic renewal:** if your plan renews automatically, we charge your payment method on the due date. Your license continues for another year.
- **Manual renewal:** we send you a reminder email before your license expires. Follow the link in the email to renew.

## What happens if you do not renew

|  | Active license | Expired license |
| --- | --- | --- |
| Pastmark Pro on your site | Works | Keeps working |
| Download new versions | Yes | No |
| Support tickets | Yes | No |

Your settings, alerts and logs stay on your site. When you renew, you can download the newest version again.

Renewal payments are **not refundable**. If you do not want to renew, cancel before the renewal date. Read [Cancel your subscription](/docs/account/renewals-and-cancelling/cancel-your-subscription/).