No errors show in the log

The Logs page says No logs found, but you think there are errors. Check these things, one by one.

1. Maybe there are no errors #

An empty log is good news. If your site works and you see no errors, there may be nothing to fix.

2. Check that logging is on #

1. Go to BugTrace → Settings.
2. Make sure WP_DEBUG and WP_DEBUG_LOG are both on.
3. Click Save Settings.
4. Open the page that has the problem again. Then refresh the Logs page.

If you cannot save, read Fix “wp-config.php is not writable”.

3. Reset your search and filter #

BugTrace remembers your last search and filter. On the Logs page:

• Empty the Search… box.
• Set the type filter to All.

4. Check where your log is saved #

BugTrace reads the log from one of these places:

In wp-config.php	Log file
define( 'WP_DEBUG_LOG', true );	wp-content/debug.log
define( 'WP_DEBUG_LOG', '/path/to/file.log' );	The file you set

Some hosts save PHP errors to another file with a PHP setting (error_log). BugTrace cannot read that file. Ask your host where PHP errors are saved.

5. Check the date format in the log #

BugTrace reads lines that start with a date like this:

[25-Sep-2026 09:40:36 UTC]

If your server writes dates in another format, BugTrace may not show the errors. Download the log to check it.

6. “Constant WP_DEBUG_LOG already defined” #

You may see a warning like this:

Constant WP_DEBUG_LOG already defined

This means WP_DEBUG_LOG is set in two places. For example, your host sets it, and BugTrace adds it to wp-config.php too. Open wp-config.php and remove one of the two lines. Or ask your host.